Hired
Reimagining the recruitment process
Product Design Lead
Hired's web application gave recruiters full access to an internal database of active candidates seeking for new carer opportunities - making the job matching process more seamless and efficient.
As a Lead Product Designer at Hired, I led the creation of a new product line aimed at engaging passive candidates—highly qualified professionals who were open to new opportunities, but not actively job searching.
TL;DR
Hired was acquired by LHH Recruitment Solutions in 2023
The challenge
Hired's platform was primarily catered to active job seekers, leaving a gap in how recruiters to connect with passive candidates.
The challenge was to design a solution that allowed passive candidates to discreetly express openness to new opportunities while providing recruiters with better tools to engage them effectively.
The solution
Hired's platform was primarily catered to active job seekers, leaving a gap in how recruiters to connect with passive candidates.
The challenge was to design a solution that allowed passive candidates to discreetly express openness to new opportunities while providing recruiters with better tools to engage them effectively.
Research & Discovery
User Research
To understand the needs of passive candidates and recruiters, I conducted extensive research:
User Interviews: Engaged with professionals who had changed jobs in the past year to identify motivations and barriers.
Market Analysis: Evaluated competitors like LinkedIn and AngelList to understand existing solutions and gaps.
Key findings
Passive candidates were open to new roles but unwilling to take active steps in job searching.
Privacy was a major concern—they wanted control over who could see their interest in new roles.
Recruiters needed a way to identify and engage with passive candidates efficiently.
Design & Results
Create informative components to help drive awareness
As a low effort, high value solution, I updated two ares of the platform to attract users to the MVP from the active marketplace
Low/No Results Page
Opt-in Banners
These additions increased overall adoption by 13%
Design an onboarding experience for the passive candidate MVP
I brainstormed three different interaction points that users pass through to educate them on how to best navigate and engage with the new feature
After running an A/B test among a selected group of users, we identified the in-line carousel as the preferred version
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For more regarding this case, please reach out to me at elizmvho@gmail.com
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